PeopleFirst

How Paradigm’s PeopleFirst Mentality Drives Our Customer Success Program

I’m Kristin O’Neill, I’m the VP of Customer Success here at Paradigm and my journey in LegalTech started back in 2008 with Bill4Time. We were a small organization that grew year-over-year with little marketing & sales efforts. The product spoke for itself and when firms needed an easy-to-use time & billing tool, we knew we …

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